McFARLAND (WKOW) -- The Better Business Bureau Serving Wisconsin is issuing a warning about a McFarland-based janitorial supply company whose customers say have not received items they have paid for.
Harris Supply Industries, which does business as Wholehog Janitorial, sells floor machine products and related equipment parts and supplies.
The BBB has received a total of 22 complaints from consumers in 16 states as well as five negative customer reviews since its file opened in October, 2017, according to a BBB news release.
Complainants come from 16 states and say that items ordered and pre-paid have not been delivered and they have not been able to reach the company. Payments range from $20 - $1000.
To date, all complaints have gone unanswered by the company, according to the BBB.
Because of the pattern of complaints and the company’s refusal to respond to them, Harris Supply Industries has an “F” rating on its BBB Business Review.
“Shopping online is the way to shop nowadays, no doubt about it. More than two-thirds of Americans shop online on a regular basis and BBB processes more than 10,000 complaints every year concerning Internet shopping,” says Jim Temmer, BBB Serving Wisconsin CEO/president. “While it’s convenient, if you’re not careful you’ll end up without a product and a lighter wallet. Bottom line, you really have to do your research before doing business.”
For more on this story: http://www.wkow.com/story/38601932/2018/07/09/better-business-bureau-warns-consumers-about-mcfarland-based-janitorial-supply-company